Giving & Receiving Feedback
by aridoneyet · 20 things on NewTwos
- It is my job to create a culture of feedback with my direct reports.
- Role model what "good" feedback looks like and ask for it frequently.
- SBIN
- Situation
- Be specific with examples; don't wait to bring up issues
- Behavior
- Highlight the behavior and outcome being addressed
- Impact
- Outline the impact of the behavior and its downstream effects
- Next Steps
- Determine expectations; encourage for them to define their next steps to address the behavior
- Receiving Feedback
- Do your own self-reflection
- Stay open
- Close the loop
- Tools
- Rearview Retrospective
- Triple A's
- Start/Stop/Continue
- # feedbackfriday