How To Apologize
by Joe · 9 things on NewTwos
- Express sorrow (I’m sorry)
- Own guilt (I was wrong)
- Name specific wrongs (I did X)
- Name impact (I hurt you)
- Make amends (what can I do?)
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- No IFs (Sorry if I)
- Don’t blameshift/defend (But you)
- No passive voice (sorry if you were offended)